At TredlyQ, we take pride in delivering your carefully curated selections with efficiency and care. Whether you're updating your everyday essentials or adding statement pieces to your collection, our team ensures swift processing and secure packaging. Orders are typically dispatched within 1-2 business days after payment confirmation, with quality checks to guarantee your items arrive in pristine condition.

Processing times may vary slightly during peak seasons or promotional periods, but rest assured, we prioritize every order equally. Domestic shipments generally reach you within 5-7 business days post-dispatch, while international deliveries may require 10-20 business days depending on destination and customs clearance. Remote areas might experience slightly longer transit times.

We offer transparent shipping options tailored to your needs:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Applies automatically to orders of $60+

Note: Expedited shipping options may be available at checkout for time-sensitive deliveries.

Currently serving customers across North America, Europe, and select Asian countries. Some restrictions apply to deliveries in conflict zones or regions with trade embargoes. During checkout, our system will automatically verify if we can ship to your location. For special requests regarding unlisted destinations, please contact [email protected].

Within 24 hours of dispatch, you'll receive a confirmation email containing:

- Your unique tracking number
- Carrier information with live updates
- Estimated delivery window

Track your package directly through our website's "Order Status" portal or via the carrier's tracking system.

While we partner with reliable logistics providers, unforeseen circumstances may occasionally cause delays. If your shipment hasn't arrived within 5 business days of the estimated delivery date, please:

1. Check tracking for updates
2. Contact your local post office
3. Email [email protected] with your order number

We'll initiate a trace investigation and keep you informed throughout the process.

International customers are responsible for any applicable customs fees, taxes, or import duties imposed by their country's regulations. These charges are determined by local authorities and vary by destination. We recommend checking with your customs office prior to ordering if you're unsure about potential fees. Unfortunately, we cannot predict or reimburse these third-party charges. For transparency, all international shipments include proper commercial invoices with accurate product descriptions and values.